Shipping policy

Sendle: We charge a flat rate of AU$10.00 to deliver anywhere in Australia. Shipping is FREE for all orders valued at $200 or more. Not including Promotions. (Express Shipping options are available) Transit Cover is only included with Express Shipping.

 

 

NEW ZEALAND: We Charge a flat rate of AU$10.00 for standard shipping. (Express Shipping options are available)  Transit Cover is only included with Express Shipping.

 

 

(AUSPOST) is used for all customer orders through this online store. 

 

 

Silicone Kitchen ships to Australia  and uses Sendle for all our shipping needs. We use plain packaging, satchels or cartons for all orders. We endeavour to process your orders as quickly as possible and are generally able to fill orders immediately, however, please allow 18 business days for delivery depending on destination.

 

 

We cannot and will not be held liable if Sendle fails to deliver in required time or your purchase is damaged or lost in transit as this is entirely at the customer's sole risk. If an item is ordered, but out of stock or delayed, we will inform you. 

 

 

 Orders Processed Daily and Shipped (MONDAY- WEDNESDAY)

 

All orders are processed daily from Monday to Wednesday 8AM to 12PM and are dispatched the next business day. We endeavour to process your orders as quickly as possible and are usually able to fulfil orders immediately, as we are human issues do sometimes occur. Please allow 1-2 business days for dispatch of orders. 

 

 

Orders placed on a Thursday, Friday & weekend.

 

 

Any orders placed on a Thursday, Friday and weekend, will be shipped out on the next available business day.

 

 

Ownership

 

Ownership and title of items do not transfer to the purchaser until Silicone Kitchen has received the full payment for items.